Privacy Policy
Last updated: December 13, 2025
1. Introduction
TrackEB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TrackEB. This Privacy Policy applies to our website, and our associated application, TrackEB (collectively, our "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information Collection and Use
We collect information to provide better services to all our users. The types of information we collect include:
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
- Email address
- First name and last name
- Profile pictures or business logos
- User content (posts, comments, and messages)
Location Data
Crucial for Service: We collect and use information regarding your location. We use this data to provide features of our Service, such as displaying nearby businesses, events, and connecting you with local users.
You can enable or disable location services when you use our Service at any time, through your device settings. However, disabling location services will significantly limit the functionality of the application.
3. Device Information
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to:
- The type of mobile device you use (e.g., iPhone, Samsung).
- Your mobile device unique ID (to send Push Notifications).
- Your mobile operating system (e.g., iOS, Android).
4. Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.
5. Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Key providers include:
- Supabase: For backend database, authentication, and file storage.
- Expo: For push notification delivery.
- Google Maps / Apple Maps: For rendering map data.
6. Security
The security of your data is important to us. We use Row Level Security (RLS) to ensure users can only access data they are permitted to see. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
7. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@trackeb.app